BEx Web Application Error

Hi All,

I have the below error when open BEx report. How can I resolve this issue? Many thanks.

Unknown Error

While processing the current request, an exception occurred which could not be handled by the application or the framework.
Unable to process request. Contact your system administrator.
To facilitate analysis of the problem, keep a copy of this error page

We are sorry for the inconvenience

Root Cause:

The initial exception that caused the request to fail was:

com/sap/tc/ur/browser/BrowserDescriptor : cannot initialize class because prior initialization attempt failed.

The error log as below:

Exception thrown: com.sap.ip.bi.base.exception.BIBaseRuntimeException: Unknown Error

com.sap.ip.bi.base.exception.BIBaseRuntimeException: Unknown Error

at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller._processRequest(Controller.java:1076)

at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.processRequest(Controller.java:1021)

at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.processRequest(Controller.java:72)

at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:462)

at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:365)

at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:26)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)

at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)

at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270)

at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)

at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)

at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)

at com.sap.portal.prt.pom.PortalNode.service(PortalNode.java:588)

at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:233)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)

at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:520)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:202)

at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)

at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:432)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)