Hi,
I want to hide some fields on "Basic Information" tab of an incident (e.g. Address fields).
I tried to set field property "Is visible" to "Is not visible" through enhancement, but it hides only the label, not the text field.
There are sme fields already hidden on the screen through SPRO.
I want to know the best way of achieving it. Is it to be done through enhancement OR through SPRO (setting attributes Read only, Enabled, Mandatory)?